Terms & Conditions

Updated November 25, 2015

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE.

Welcome to the Zenith Miami Counseling and Coaching Center’s website (“The Company” or “We” or “Us”). This policy is intended to cover the uses for all of the website, although additional conditions, restrictions and privacy policies may apply.

 

Confidentiality

Session content is strictly confidential. However there are very rare legal exceptions were we are obligated by the law to break such confidentiality. These include situations in which we believe that you are at risk of harming yourself or others or you told us about information relating to a crime.

Also, there might be some occasions when it could be helpful to speak to your Doctor (about your medication, for example) but we would always discuss this with you and seek your consent first.

Lateness & session times

If you arrive late for your session, the session will still end at the same time. If you arrive early, please wait in reception area and I will call you when we are ready for you.

Cancellations

If you need to change or cancel an appointment, a notice at least 48 hours prior to the time of the appointment is required. Cancellations within 48 hours of the time of the appointment will be charged in full (whatever the reason for cancellation). Health insurance clients may forfeit a session as a result of cancellations. In the event of bad weather, a Skype™ or phone session will be offered as an alternative to a face-to-face session. If this is declined, the cancellation charges will still apply as above.

Home Visits

Home visits can be arranged if appropriate although additional charges to include travel time will apply.

Payments

Payments can be made by credit or debit card, cash, or check. You may also pay online by using PayPal™. Payment is due at time of booking. If you have private medical health insurance and choose to use it to pay for your treatments, then the payments are dealt with directly between us and your provider and you are responsible for the co-payment.

If a block of sessions (6 or more) is paid for upfront, a discount will apply.

Guarantees

The effects of therapy vary from person to person. Therefore, a cure or money back guarantee does not apply.

Refunds

No refunds are payable for booked but unattended sessions with less than a 24-hour-notice (whatever the reason). If you have paid upfront for a course of treatment and have not taken all of your pre-paid sessions, then an unused sessions can be refunded.

Health Care Disclaimer

The contents, products, and services offered herein are here to educate consumers on healthcare and medical issues that may affect their daily lives. Nothing in the contents, products, or services should be considered or used as a substitute for medical advice, diagnosis, or treatment. This site and its services do not constitute the practice of any psychological, medical, other professional health care advice, diagnosis, or treatment. You should always talk to your healthcare provider for diagnosis, and treatment, including your specific psychological needs. None of the products or services offered through this website represents or warrants that any particular service or product is safe, appropriate, or effective for you. We advise users to always seek the advice of a psychologist, physician, or other qualified healthcare provider with any questions regarding their mental health or medical conditions. If you are in the United States and are experiencing a medical emergency or are suicidal, please call 911 or call for emergency medical help using the nearest telephone.

Terms of use

Use of the Site is subject to the following terms of use. The company may modify these terms and conditions at any time. Such modifications shall be effective immediately upon posting the modified terms and conditions on our website. You agree to review the agreement periodically to be aware of such modifications. Accessing or using our services constitutes your acceptance of the agreement as it appears at the time of your access or use. From time to time, the Company may offer website visitors the opportunity to participate in additional features or services through our site. You may be required to enter into additional agreements or authorizations before you can access such features or services.

Intended for adult users only

This website is intended for use by individuals 18 years of age or older. This website is not directed for use by children under the age of 18. Users under the age of 18 should seek the assistance of a parent or guardian to use this site.

You agree that you will not:

Upload or transmit any communications or content of any type that may infringe or violate any rights of any party.

Use this website for any purpose in violation of local, state, national or international laws.

Use this site as a means to distribute advertising or other unsolicited material to any third party.

Use this website to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity.

Attempt to disable, “hack”, or otherwise interfere with the proper functioning of this website.

If you use any part of the website requiring secure access, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. In addition, you agree to accept responsibility for all activities that occur under your account or password.

Termination of use

The Company may, at its sole discretion, terminate your account or your use of the website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. The company reserves the right to change, suspend, or discontinue all or any aspects of the website at any time without prior notice.

Blogs and interactive media

If you use blogging features or otherwise post information to a website, you give the Company the irrevocable right to reproduce, distribute, publish, display, edit, modify, create derivative works from, and otherwise use your submission for any purpose, in any form, and on any media.

If you use blogging features or otherwise post information to the website, you agree you will not:

Post material that infringes on the rights of any third party, including intellectual property, privacy, or publicity rights.

Post material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by the Company in its sole discretion.

Post advertisements of solicitations for business.

Post chain letters or pyramid schemes.

Impersonate another person including, but not limited to, a spouse, child or sibling.

Allow another person to use your credentials for posting or viewing comments.

Post the same note more than once or “spam”.

The Company reserves the right (but is not obligated) to do any or all of the following:

Remove communications that fail to conform to these terms of use.

Terminate a user’s access to the entire Site or specific features, such as the blog.

Edit or delete any communications posted on the blog features, regardless of whether such communications violate these standards.

Indemnification

You agree that you will indemnify the Company against any damages, losses, liabilities, judgments, costs, or expenses (including reasonable attorneys’ fees and costs) arising out of a claim by a third party relating to materials you have posted or other actions taken by you on this website.

Intellectual property

The marks “Zenith Miami,” “Zenith Miami Counseling and Coaching Center”, and the Zenith Miami logo are trademarks and/or service marks of the Company. The content and design of the Company website is protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from the copyright owners, except that you may view, download, display, and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: you do not alter or modify the materials in any way; you include all applicable notices and disclaimers (including copyright notices); and you do not use the materials in a way that suggests an association with The Company or an affiliated Company entity. You understand and agree that title to these materials shall not pass to you or any other user.

Disclaimers

YOU UNDERSTAND AND AGREE THAT THE COMPANY’S WEBSITE AND ANY SERVICES, CONTENT OR INFORMATION CONTAINED ON OR PROVIDED BY THE COMPANY’S WEBSITE IS PROVIDED ON AN “AS IS” BASIS. THE COMPANY DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS, OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE OR ANY MERCHANDISE, INFORMATION, OR SERVICE PROVIDED THROUGH THE SERVICE. IN ADDITION, THE COMPANY DOES NOT GUARANTEE THAT THE USE OF COMPANY WEBSITE WILL BE FREE FROM TECHNOLOGICAL DIFFICULTIES INCLUDING, BUT NOT LIMITED TO, UNAVAILABILITY OF INFORMATION, DOWNTIME, SERVICE DISRUPTIONS, VIRUSES OR WORMS, AND YOU UNDERSTAND THAT YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF DATA INPUT AND OUTPUT.

Errors on the Company Site

Content, prices, and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and the Company reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged fora purchase and your order is canceled, the Company will issue credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the website’s return policy.

Limitations of liability

THE USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK, AND IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ANY OTHER MONETARY OR OTHER DAMAGES, FEES, FINES, PENALTIES, OR LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THIS SERVICE, OR SITES ACCESSED THROUGH THIS SERVICE, AND/OR CONTENT OR INFORMATION PROVIDED HEREIN. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE. THE USER HEREBY ACKNOWLEDGES THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE SITE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Links to third party websites

The Site contains links to other sites operated by third parties. These links are available for your convenience and are intended only to enable access to these Third Party Sites and for no other purpose.

The Company does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability, or any other representation about any Third Party Site or its content. A link to a Third Party Site on the Company Site does not constitute sponsorship, endorsement, approval, or responsibility for any Third Party Site. The Company makes no representation or warranty as to any products or services offered on any Third Party Site. The conditions of use and privacy policy of any Third Party Site may differ substantially from the conditions of use and legal notices that apply to your use of the Site. Please review the conditions of use for all Third Party Sites for more information about the terms and conditions that apply to your use of Third Party Sites.

Jurisdiction

You agree that any dispute or claim (including personal injury claims) related to your use of the Company website is subject to the exclusive jurisdiction of the appropriate court in the state in which your care was originally given on-site by the Company Site, or at which care was requested, and will be adjudicated pursuant to the laws of that state. This agreement also applies to anyone claiming on your behalf.